Vireo E-Commerce Features

Storefront Management

• Integrated fully into your website so your customers feel more confident to buy!
• Unlimited product categories and subcategories if needed
• Unlimited products – List products in more than one category; provide both short and long descriptions; provide three (3) different images per product (thumbnail, medium & large view); make copies of products to assist in product entry; allow for pagination
• Featured Products - Easily set featured products to show on your home page
• Taxable and non-taxable option for products
• Gift wrapping and gift messages – provide gift wrapping and gift messaging for specific products
• Free shipping feature - Designate free shipping per product
• Single quantity - Prevent the ordering of multiple quantities of a unique item
• Minimum order amount at checkout – Prevents orders less than your specified dollar amount
• Digital downloads - Sell products like MP3, PDF, and more
• Product personalization – Allow for custom engravings on your products with set character limits

Pricing & Promotions

• Promotion codes – Offer discounts by percent or flat amount; set start and end dates and add custom messages; set promotions per product, category, vendor or order amount; create shipping discounts by ship class; create a free gift promo code.
• Variant Pricing - Create different pricing variations for size, material, color, etc, without creating a separate product for each variation; variants can have their own inventory, shipping zone, zone surcharge and shipping note
• Pricing options - Display your sales price alongside your slashed regular price; quantity discounts/price freaks per product; full carton quantity pricing
• ‘Add to Cart for Pricing’ and ‘Call for Pricing’ feature per product

Catalog Browsing & Product Details

• Product Searches - Search on a product’s ID, name, SKU, short description, long description and additional keywords (can be defined at the product level)
• Show All – Choose to view all products listed in a category as opposed to pagination
• Sort by Feature – Sort products in a category alphabetically, priced low to high, priced high to low and popularity
• Product Filters – Filter on product options such as size, color, brand, etc.
• Product images – Zoom functionality, swatch gallery, automatic resizing
• Product options with "What’s This" feature, image link and quick copy function
• Breadcrumb navigation – Great for easy navigation of your storefront!
• Email to a friend
• Item notes – Show or hide on the Product Details page
• Manufacturer / vendor tables
• Add-Ons – A great way to increase your average dollar sale! Add specific add-ons to items that you normally would not sell on its own
• Related Item listings – Display other items on the product detail page that are similar to the current product
• Cross Sell listings – Display other items on the product detail page that compliments the current product

Inventory & Wholesale Support

Inventory Control

• Quantity on hand per product or variant
• Quantity auto-reduction after purchases
• Re-order levels
• Out of stock notice
• Allow purchase if out of stock

Wholesale Support

• Supports selling direct to end-user customers and to your wholesale channel from one site!
• Allow wholesale customers see their pricing once they login
• Turn off public pricing to only show pricing for logged in users
• Set customer price breaks to provide varying discounts by customer
• Set customer special pricing by product

Checkout & Shipping

Checkout Process

• Billing & Shipping Information – Full billing and shipping information; option to charge at time of shipping and not time of order (pre-auth orders)
• Alternate payments - Bypasses credit card processing, great for PO’s and orders on account
• Custom tax tables - Tax on shipping and exempt support
• Order confirmation page - Emailed and printable receipt; unique auto assigned order numbers
• Emailed order notification - Alerts your personnel of a new order
• Secured orders area - Your orders are kept in a secure folder in your Management Console
• Online credit card and check (ACH) gateway with Virtual Terminal

Shipping Process

• UPS or Fedex shipping - Automatically compute fees by total weight and destination
• Flat fee - Charge a flat fee per product
• Percentage fee – Charge a percentage of the total order as the shipping total
• Order total ranges - Set shipping fee based on order total amount (up to 5 ranges)
• Shipping estimator - Estimate how much shipping will be prior to checkout
• Shipping zones - Create custom ship zones, no ship zones and zone surcharges
• Allow store pickup by item – Automatically removes shipping charges!
• Set order handling amount

Order Management

• Abandoned cart tracking and support
• Add/remove order items from an order
• Manually update shipping charges
• Print a packing slip and updated receipt
• Set an order status (open, processing, shipped, closed)
• Email standard shipping notice to customer with tracking number and link
• Update and save shipping notices on the fly per order
• Accept and process phone orders
• Apply promotion codes to existing orders and recalculate order totals
• Void and recharge or credit customer orders using virtual terminal

Customer My Account

• Secured customer login with password discovery giving customers the ability to reset password
• Updateable contact information
• Order status and history
• Customer messaging - Display general customer messages and customer specific messages
• Reorder system – Allows customers to re-order the same product/order
• Saved orders – Allows customers to pre-set orders by location, time of year, or any other criteria making it easy for them to restock
• Favorites – Allows customers to build a list of frequently ordered items
• Ship-To address book – allows customer to build an unlimited list of shipping addresses (great for businesses with multiple locations or customer base)

Search Engine Optimization

• Clean URLs (no dynamic variables or file extensions)
• Customizable URL rewriting
• Built in 301 redirect table – Essential transitioning from an old site to Vireo to maintain your search engine rankings!
• Updateable META data - title, keyword, description tags per page, category and product!
• Updateable image ALT tags for all category, product and page header images
• Utilizes proper H1, H2, H3 tags
• Automatically updated Google XML sitemaps
• Category listing page has two updateable content blocks for SEO enriched content
• Product listing page has two updateable content blocks for SEO enriched content
• Link summary block great for SEO enriched content
• Custom 404 Error Page Not Found

Selling Tools

• Online chat
• Verified product reviews – with management control over instant posting vs. approval based
• eGift cards – Stored value eGift cards so your customers can send gift cards to whomever they wish. It’s a great way to leverage your current customer base!
• Email marketing - Join our mailing list. Great tool to generate repeat sales!
• Orders list – Creates a general list of customers' email addresses who have placed orders on your storefront
• Product list – Creates a list for each product and places customer’s email addresses in the product mailing list for each particular product ordered
• Social networking - Set your own branded posts per product; Facebook Storefront and product integration; Twitter Storefront and product integration; AddThis™ storefront & product integration
• Analytics & tracking - Integrated into Google Analytics; Integrated into Google eCommerce Tracking (feed order total amount back to Google Adwords to track your ROI); live visitor tracking and historical video playback

Secured Management Console

• Unlimited user and group permission based administration security
• Import/export customers, products, categories, product options and more!
• Downloadable orders (XML or CSV format)

Tons of useful reports!

• Product List
• Sales By Product
• Sales Summary
• Detail Sales Summary
• Inventory Transactions
• Inventory Stock
• Product Review Report
• Zone Report
• Reorder Report
• Promotion Code List
• Promotion Code Sales Report
• Sales Tax Report